Customs Clearance Agent
There’s one job we task to our customs clearance agents – clear customs. That may sound simple. But in international freight, you may have to comply with several different countries and their customs regulations to keep your cargo moving. Our professionals manage customs documentation to ensure your goods sail through every check they’re subjected to.
Focus on Your Business Instead of Complicated Customs Issues
As a business owner, you already have enough work on your plate without having to deal with constantly changing customs rules, domestically or abroad. You have people to manage, products to develop, and customers to keep happy. Keep your focus on those three things and allow our customs clearance service – facilitated by experienced agents – to handle your compliance and documentation needs.
Great Customer Service Starts and Ends with Professionalism
Professionalism is key in the customs department – any deviation from what’s expected could lead to a delay for your cargo. At 3Sixty, we handle the compliance side, ensuring every customs document needed to facilitate your goods getting to their destination is accurate and completed to the standards that authorities expect. We do that while keeping our focus on the old-fashioned customer service that sets us apart. We don’t just handle your documentation. We keep you informed – every step of the way – and serve as your global partners to ensure customs is never an issue for your cargo.
Australia's Trusted Customs Broker
Expertise in Customs Regulations
Customs procedures evolve constantly, both domestically and internationally, so you can never assume that what worked in the past will work today. Every licensed customs broker at 3Sixty understands this and has first-hand experience in adapting their work to meet the ever-changing demands of the Australian Border Force. We streamline your processes by ensuring your documentation meets today’s compliance standards so you avoid headaches in freight transportation.
Seamless Handling of Documentation
Pinpoint accuracy is the key to successful completion of customs paperwork, as even the smallest of mistakes can lead to untold delays for your goods. Rather than handling those extensive paperwork requirements yourself, trust 3Sixty to do it for you. We’re well-versed in Australian customs regulations and have a network of international suppliers and carriers to support us when streamlining your processes so your global shipments aren’t delayed. From creation to submission, and verification to communicating directly with customs officials, we handle the entire process.
Efficient Customs Procedures and Time Savings
Every minute that you spend filling out customs documentation and partaking in discussions with officials is a minute that you can’t spend on your business or its customers. All of those customs complexities create headaches – swallowing up your valuable time – and can lead to costly supply chain disruptions. With 3Sixty Logistics, you get an extension of your team that delivers the customs expertise and process knowledge that ensures your cargo sails through customs checks, giving you a competitive edge over companies that try to confront customs challenges as they arise.
Customs Consultations and Compliance
Regulatory changes can throw a spanner into the works of even the most efficient customs clearance processes. You need to stay on top of compliance changes as they happen so you’re never left waiting on cargo that’s been delayed in transit because of an avoidable oversight. 3Sixty’s customs consultation service – which covers regulatory changes, duty rates, taxes, and import/export restrictions – keeps your processes updated so you avoid the delays and financial penalties that come with failure to comply.
Streamlined Border Protection and Security
The security and protection of your cargo as it passes through customs is our top priority, which is why we work closely with the Australian Border Force to ensure your shipments comply with all current regulations. We apply the same approach to international shipments – aided by our international network of partners – so your cargo isn’t interfered with as a result of documentation, verification, or communication issues. Smooth transit is our goal, and it’s one that benefits you in terms of saved money and fewer delays.
Personalised Service and Dedicated Support
With a customs broker from 3Sixty, you don’t just get an administrative expert who understands the ins and outs of current regulations. You get eyes and ears on the ground. An expert who guides your goods through the entire customs process while serving as an extension of your team who provides personalised support so you always know what’s happening with your shipments. That support includes active confrontation of compliance, security, and delivery challenges. It also means you have peace of mind – you know that you have a dedicated agent who’s understanding of customs procedures ensures your goods are always protected.
Other Services
Refrigerated transport is a requirement for many types of cargo, including perishable foods, chemicals, and some electronics. As the best freight forwarders in Australia, 3Sixty offers temperature-controlled transportation that ensures the freshness and quality of your cargo are maintained both while in transit and storage.
Standard freight forwarding solutions may not be up to the task when you’re transporting fragile goods. You need a company that handles fragile goods transport safely to maintain the integrity of your cargo. 3Sixty is that company – our professionals are specially trained to handle delicate cargo.
Ensuring your customers are happy with the products you supply is key to success as an e-commerce retailer. That extends to delivery – happy customers are those who receive their items on time. As your e-commerce freight forwarding agent, 3Sixty coordinates inventory management, shipping, and order fulfillment on your behalf.
Even the most reliable freight forward company needs to ensure its clients are prepared in case the word happens. That’s where cargo insurance comes in – our professionals coordinate cargo insurance so your goods have the coverage they need.
Planning, management, and coordination – those are the three ingredients that go into the project logistics recipe. As the best freight forwarder in Australia, you can trust 3Sixty to manage transportation so your cargo arrives on time, every time.
Secure storage is a must when your cargo needs to be kept in one place for extended periods. The 3Sixty international freight forwarding company offers full warehousing services – reinforced by fully trained staff – so you don’t have to worry about storing, picking, or fulfilling orders from warehouses you don’t trust.
The top freight forwarders know that a single weak link in a supply chain can cause delays and cost businesses money. Trust 3Sixty Logistics to streamline supply chains through our network of global partners. With us, you have a partner that oversees your goods from point of origin to final destination.
There’s one job we task to our customs clearance agents – clear customs. That may sound simple. But in international freight, you may have to comply with several different countries and their customs regulations to keep your cargo moving. Our professionals manage customs documentation to ensure your goods sail through every check they’re subjected to.
As part of our international freight forward service, 3Sixty ensures your cargo gets on the right track whenever you need to rely on rail freight in the transportation process. Our experts coordinate rail logistics – ensuring your cargo is loaded properly so it can speed to its destination.
Agility is the hallmark of 3Sixty’s road-based freight forwarding logistics service. Leveraging our network of partners – domestically and internationally – we manage on-road logistics while ensuring your cargo is both loaded and transported safely using trucks designed specifically to tailor to your needs.
3Sixty’s freight forwarder services take to the water with our sea freight service. Our freight forwarders manage sea logistics – whether you’re importing or exporting goods – ensuring your cargo takes the most effective route possible from port to port.
Take to the skies with an air freight forwarder who understands that air freight is about so much more than simply loading cargo onto a plane. Our professionals manage air shipments meticulously by building relationships with suppliers, allocating appropriate space for your cargo, and ensuring rapid turnaround times.
The international freight forwarding process can become complicated. Not only do you need to choose the best form of transport, but you may have a minefield of customs compliance issues to navigate to get your cargo from A to B. 3Sixty helps with everything from overseas customs compliance to choosing the best routes for your cargo to take.
A Hands-On Approach To Customer Service
John GalatoulaGreat customer service with the 360 Team. Professional, responsive and great attention to detail. Tom always makes himself available to quickly resolve and deal with any issues. Highly recommend the 360 Team to anyone who is after professional global logistics.Roy WongThe 360 team is very responsive in dealing with requests and questions. They come back to us not with more questions but possible solutions. I appreciate a lot their services and professionalism. The team also proactively communicate with us to ensure everything is going smooth. These are the reasons why we moved all our goods from another company to 360 and so far we do not come across any issues from 360 team. It saves us more money than hiring some unprofessional companies.stephen ratcliffeEasy and professional, always calls to confirm documentation prior to a vessel arrival, Tom is very efficient and always provides excellent customer service. Thanks Team!Franck DargentonI have been using 3sixty Global since 2018, and I have been extremely happy with there ability to manage and get my products delivered on time. Nothing is a problem for them and will always find a way to resolve a issue quickly. I would very highly recommend them to anyone. Great team Great experience and very professional at their job. We also love the ability of using their warehouse facilities.Joe RanieriI have been utilising the services of 3Sixty Global for approximately 5 years to handle our imports from Asia and have found the company to be very professional and capable in arranging our logistics from overseas agents to local warehouse management. Nothing is too much trouble and if any issues arise they are resolved in a timely and professional manner. I would highly recommend them to any business that needs the services of a top notch logistics company.
Partner with 3Sixty Logistics for Your Customs Clearance Needs
Dedicated support, expert knowledge of domestic and international customs procedures, and hassle-free customs services all fall under the remit of a licensed customs broker from 3Sixty. We’re your partners in compliance, your compadres in customs, who have the expertise to handle security and documentation issues – domestically and abroad – so your shipments make it through their checks without delays.
